Tuesday June 5, 2007
Food at your fingertips
Thanks to IBM's Anyplace Kiosk self-service solution, diners at the Sakae Sushi restaurant in Kuala Lumpur can now enjoy both Japanese food and technology.
The outlet at the Bangsar Village II shopping complex features IBM's latest infrared-based touchscreen ordering kiosks, which detects the position of a person's finger through an LED (light-emitting diode) grid placed in front of a screen.
It enables patrons to directly order food from the kitchen by tapping items on an interactive menu using their fingers – without needing to call out to a waiter.
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One touch SYSTEM: Poon demonstrating the restaurant's new touchscreen-based interactive menu system. |
"The original kiosk had to be placed near the 'kaiten' (conveyor) belt, but the Anyplace Kiosk touchscreen system can be mounted almost anywhere," said Caren Poon, Sakae Sushi Malaysia managing director and Apex Pal Malaysia Sdn Bhd country manager.
The interactive menu ordering system is the first of its kind in Malaysia, she claimed.
According to Poon, the interactive menu system was developed in-house by the technology division of Apex Pal International Ltd.
Apex Pal International is a Singapore-based food and beverage company that owns the Sakae Sushi chain of restaurants.
Apart from ordering, the system is also useful for customers that want to learn more about a certain dish but might be too shy to ask for help.
"Now they can find out more about Japanese food on their own by clicking on various food items using the interactive menu," Poon said. – CHRISTY LEE S.W.
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